Privacy Policy

The protection of your personal data is an important concern for us. When processing this data, AWOL will strictly observe the applicable provisions of data protection law in the European Union.

By means of this Data Privacy Statement, we are informing you of what data we collect on our websites, for what purposes we process this data, and to which recipients we may possibly transfer this data, and of the legal bases for the data processing, the period for which the data will be stored, the controllers responsible for the processing, as well as your rights.

Specific details relating to the data processing

Personal data

Personal data are defined as any information relating to an identified or identifiable natural person. Personal data includes, for example, name, address, telephone number, email address, bank account details, credit card number.

Data processing

If you place an order with AWOL, we shall need personal data for the purposes of processing the purchase, including shipping the goods that you have ordered, handling returns or dealing with complaints. Specifically, we shall need details relating to your name, postal address, email address and, if applicable, essential payment details. It is essential that you provide your email address so that we can send you confirmation of receipt of your order, notify you of the shipment of your goods and/or contact you. Therefore, this data processing will take place for the purpose of performing the contract.

Even before a contract is concluded, you may have already contacted AWOL and, for example, sent us an email enquiry requesting our advice. In this case, the data received from you, such as your email address and possibly your name, will be processed by us for the purpose of carrying out precontractual measures.

The data necessary under commercial law or fiscal law will be stored by us for the retention periods, generally for a period of 10 years.

Carriers

AWOL transmits generic order data to carriers, including personal data that is necessary for providing the service. This includes, among others, name, title, address.

Newsletter

You can subscribe to the AWOL newsletter in the course of the ordering process or separately via our shop website. In any event, we shall use the double opt-in procedure. This means that you will receive from us an email with a link via which you, as the owner of the email address, can confirm your subscription to the newsletter. Only after you have given this confirmation will you be subscribed to the newsletter. 

Following registration, AWOL will use your submitted data for marketing purposes. We shall then regularly inform you of, for example, new products, activities or sales campaigns.

You may revoke your consent at any time with effect for the future. Each newsletter will contain an unsubscribe link. If you use that link, the unsubscribe of your e-mail adress will be executed immediately. Apart from that you can revoke your consent at any time by sending an e-mail to info@awol.com.cy
For reasons of proof and for defence against legal claims the dataset concerning your e-mail address can be stored for up to 3 years after you have unsubscribed. 

Customer account

You have the possibility of creating a customer account. This password-protected, personal access offers you a series of useful features, including, but not limited to, viewing of the orders that you have placed in the preceding 2 years, displaying and downloading of your invoices, management of personal customer data, addition and editing of different delivery addresses, saving of a standard payment method and creation of a personal reminder note and/or wish list.

The data submitted to the customer account will be stored as long as your consent exists. You may revoke this consent at any time with effect for the future. An informal notification using the contact details stated under Section 1 will suffice for this. If your consent is revoked, your customer account, including the data submitted to it, will be deleted within a period of 8 months.

Third party sites

Our web site may contain links to third parties. If you follow a link to any of these web sites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these web sites.